Yes, I'm sure many of you have seen the Support tab on top. Finally, we have opened it to the public.
The ticket system is simple really. Just like many other ticket systems, you can submit a ticket regarding the site, complaint, maple, etc and we'll get to you ASAP. Along with that, we encourage you to check the FAQ system within it before submitting a ticket to see if your question is answered.
Please note that the FAQ system is a work in progress. If you would like to help out by submitting errors and possibly fixes, that'll be great! Just PM me them.
Edit: With this being said, do not PM me or the staff regarding account issues, infraction disputes, and so on. This is the purpose for the ticket system