Hey everyone, i've been trying to find a solution to this problem for some time, but have come up with nothing.

My problem is my password for my Maple ID ( Not my nexon ID ) is 13 characters long , when first making the account idk how I was able to use this as supposedly only 12 characters are allowed. I am able to log in perfectly into the game as it allows more than 13 characters to be entered.

I have tried to follow a guide on resetting the password, but all those methods require you to be logged into the website, something that I am unable to do.

I was wondering if there is a solution to this? or if it's possible for nexon to send me a randomized password like they do when you click "lost password" on GMS, as I am unable to read korean, if anyone can show me how to do this it would be greatly appreciated.

just incase:

I have the KSSN Nexon ID/PW and Maple ID/PW for this account.

Thanks :)