Results 1 to 10 of 10
  1. #1
    Swift Thinker

    Join Date
    Jun 2012
    Posts
    78
    IGN
    YingYang모
    Level
    97
    Class
    Luminous
    World
    Culverin

    Web page login difficulties

    Originally, I was having difficulties logging in from the client because of error: 32a10020, but I searched it on the forums and discovered that I needed to try logging in from the website. I also found that I need to check the middle box on the log in page. So, I made my way their using Internet Explorer, but every time I try to check the middle box I am redirected here: http://maplestory.nexon.com/MapleSto...DefenseInstall

    I also checked around for this and found that it is supposedly a link for installing hackshield? Anywho, whenever I click on the pink button at the bottom, I am merely redirected back to the same page.I'm at a lose as to what I need to try and do next. Any help would be appreciated.

  2. #2
    Kyoushi




    Join Date
    Sep 2011
    Posts
    4,136
    IGN
    Deceptioning
    Level
    200
    Class
    Mercedes
    World
    Culverin
    Zodiac Master
Gift received at 12-14-2013, 03:58 AM from KremeChocoCelebrate!
Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Turn off Pop up blocker, and try again, this time, let Ahn Lab install

  3. #3
    Swift Thinker

    Join Date
    Jun 2012
    Posts
    78
    IGN
    YingYang모
    Level
    97
    Class
    Luminous
    World
    Culverin
    I've turned off pop-up blocker and every security feature on internet explorer, and still nothing. It will only refresh the page.

  4. #4
    Kyoushi




    Join Date
    Sep 2011
    Posts
    4,136
    IGN
    Deceptioning
    Level
    200
    Class
    Mercedes
    World
    Culverin
    Zodiac Master
Gift received at 12-14-2013, 03:58 AM from KremeChocoCelebrate!
Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Uh, there is SUPPOSED to be a pop up asking to install, i don't know why it's not showing up

  5. #5
    Swift Thinker

    Join Date
    Jun 2012
    Posts
    78
    IGN
    YingYang모
    Level
    97
    Class
    Luminous
    World
    Culverin
    If I have this right, I go to the web page; click the middle box; get directed to the Pink button page; and then I'm suppose to receive a pop-up?

    Edit: Whenever I load the web login page in translate mode, I receive a pop-up that says "Unspecified Error". Is that, perhaps the Ahnlab pop-up?
    Last edited by Mo629; 06-22-2012 at 08:12 PM.

  6. #6
    Kyoushi




    Join Date
    Sep 2011
    Posts
    4,136
    IGN
    Deceptioning
    Level
    200
    Class
    Mercedes
    World
    Culverin
    Zodiac Master
Gift received at 12-14-2013, 03:58 AM from KremeChocoCelebrate!
Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Yes.
    Post2short.

  7. #7
    Banned

    Join Date
    Sep 2011
    Posts
    3,032
    IGN
    Ibeatkids
    Level
    177
    Class
    Viper
    World
    Earth
    Gold medalAn ItemSuper Poster
    Quote Originally Posted by Mo629 View Post
    If I have this right, I go to the web page; click the middle box; get directed to the Pink button page; and then I'm suppose to receive a pop-up?

    Edit: Whenever I load the web login page in translate mode, I receive a pop-up that says "Unspecified Error". Is that, perhaps the Ahnlab pop-up?
    When you are at the pink button page, click the button. Then ahnlab should popup. If you are using IE, I suggest if you still don't get it to work use chrome with the IE plugin. You can search the app store for it.

  8. #8
    Swift Thinker

    Join Date
    Jun 2012
    Posts
    78
    IGN
    YingYang모
    Level
    97
    Class
    Luminous
    World
    Culverin
    Quote Originally Posted by Supermarioz5 View Post
    When you are at the pink button page, click the button. Then ahnlab should popup. If you are using IE, I suggest if you still don't get it to work use chrome with the IE plugin. You can search the app store for it.
    I've tried it with the IE extension, but to no avail. Is there a particular version of IE that I need to be using?

    If a solution can't be found, is there alternative method for updating Ahnlab?
    Last edited by Mo629; 06-22-2012 at 09:14 PM.

  9. #9
    Banned

    Join Date
    Sep 2011
    Posts
    3,032
    IGN
    Ibeatkids
    Level
    177
    Class
    Viper
    World
    Earth
    Gold medalAn ItemSuper Poster
    Quote Originally Posted by Mo629 View Post
    I've tried it with the IE extension, but to no avail. Is there a particular version of IE that I need to be using?

    If a solution can't be found, is there alternative method for updating Ahnlab?
    Uh no not a certain version.
    You could try updating ahnlab via gamelauncher.

  10. #10
    Swift Thinker

    Join Date
    Jun 2012
    Posts
    78
    IGN
    YingYang모
    Level
    97
    Class
    Luminous
    World
    Culverin
    Quote Originally Posted by Supermarioz5 View Post
    Uh no not a certain version.
    You could try updating ahnlab via gamelauncher.
    Ah, the reason I went to using the website was because I was having problems with the game launcher. It gives me Error: 32a10020. The only fix I found for it in the forums was to use the website.

    Edit: I've fixed my Ahnlab problem. Apparently, if you have and viruses or infected files on your computer, you will receive the above mentioned error when trying to launch from the client. Thank you all so much for your help. I will try to log in to the character page now. : )
    Last edited by Mo629; 06-23-2012 at 01:02 AM.

 

 

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •