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  1. #1
    Orange Mushroom
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    Question Website Log-in Issue

    Hello everyone, my friend is actually having a small issue with logging in on the website but he doesnt have an account on Leafre so I figured I'd try to help him out. So he goes to the Korean Maplestory homepage and fills in his maple account ID and password. Once he has put those in correctly he hits log in and when it loads the page it just shows the log in box again with empty ID and Password boxes. So basically it reloaded the page without logging him in. He said there are no error messages or anything, so any help would be appreciated! :) Thank you!

  2. #2
    Dig Bick

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Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Did you even tick the middle box below the login screen?
    If you did, then the account is probably banned/logged in

  3. #3
    Slime
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    maybe ur friend should try to go to his kms folder, scroll down, u should see "GameLauncher", double click, a box should pop up, click right option and maplestory should start up and u can login from there. This only works if u preloaded "AhnLab" if u already downlaoded it right when u go to nexon.com it will automatically start up, u also need to turn ur computer Korean, to do so click start, search "region" click regional and language options change current format to Korean (Korea) then click apply, go to administrative on the top, change current language to korean then click change system locale, it will ask u to restart, u HAVE to do this for it to change. this method was explained on the windows vista its different on the windows 7.

  4. #4
    Orange Mushroom
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    @ControlPanel The middle box IS ticked, and it's not banned because he can log in fine from the gamelauncher, and he said it wasnt logged in when he tried it.
    @coolkid30209 Thanks for the suggestion, but he says he has all of this done and can log in from the launcher fine, but he wants to log into the website for an event.

  5. #5
    Dodo
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    imVNbishop
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Gift received at 12-20-2012, 05:28 AM from Star
Message: :)Celebrate!
Gift received at 08-14-2012, 10:22 AM from KremeChoco
    What internet browser does he use? Maybe there's a problem with his browser. I had this situation before, i re-install my window to solve it, i don't suggest your friend doing this. You or someone else ( ex: leafre's staffs cuz they're reliable) can help him log in instead. Updating the latest version of the browser also gives a slight chance for solution.
    Last edited by imVN; 08-04-2012 at 12:59 AM.
    My name is my country

  6. #6
    Orange Mushroom
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    Quote Originally Posted by imVN View Post
    What internet browser does he use? Maybe there's a problem with his browser. I had this situation before, i re-install my window to solve it, updating the latest version of the browser also gives a slight chance for solution . I don't suggest your friend doing this, you or someone else ( ex: leafre's staffs cuz they're reliable) help him log in instead.
    Good idea. He's using Internet explorer 8 I believe. Not sure, but I know he's using IE. But thank you for the idea, I'll tell him to give it a shot.

    ---------- Post added at 09:14 PM ---------- Previous post was at 08:59 PM ----------

    Turns out that he does have the most up to date Internet Explorer, so that's also not the problem...anyone else have any ideas before I bother the Admins with it?

  7. #7
    Dodo
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Gift received at 12-20-2012, 05:28 AM from Star
Message: :)Celebrate!
Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Hmm, turn firewall or anti virus programs off while logging in? Log while he's playing? Download google Chrome and try out? lolol, sorry for my bs ideas if they don't work xD
    My name is my country

  8. #8
    Dodo
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Gift received at 08-14-2012, 10:22 AM from KremeChoco
    Since it does that have him turn his Pop-up blocker off. And it will show the verify the account page. This has happened to me before.

  9. #9
    Orange Mushroom
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    Quote Originally Posted by eclipse742 View Post
    Since it does that have him turn his Pop-up blocker off. And it will show the verify the account page. This has happened to me before.
    This did work, it brought up the verification thing, but what should he fill in there? Could you tell me what to fill in what box? Thanks :)

  10. #10
    Dodo
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Gift received at 08-14-2012, 10:22 AM from KremeChoco
    I dont remember exactly can you post a SS of it?

 

 
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